At Ayuzen Wellness, we strive to ensure customer satisfaction.
📌 Eligibility for Refund
Refunds are applicable only if:
You receive a damaged or defective product
You receive the wrong product
📌 Refund Request Timeline
You must request a refund within 48 hours of delivery
📌 Process
Share clear photos/videos of the product
Contact us via phone or WhatsApp
Once verified, refund/replacement will be initiated
📌 Non-Refundable Cases
Change of mind after delivery
Opened or used products
Incorrect address provided by customer
📌 Refund Timeline
Refund will be processed within 5–7 business days